Split: Split: Side login form redirects to my-account login form

This topic has 6 replies, 2 voices, and was last updated 1 day, 13 hours ago by goncalogamaap.

Viewing 7 posts - 1 through 7 (of 7 total)

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May 2, 2025 at 2:09 am #657868
goncalogamaap
Participant
I am having the exact same problem! User login via sidebar throws me into the myaccount login page but if I refresh the page im logged in.

Did you find any solution? If im getting this aswell I think it maybe is a theme related issue.
- This topic was modified 2 days, 8 hours ago by goncalogamaap.
- This topic was modified 2 days, 1 hour ago by Artem Temos.
May 2, 2025 at 8:59 am #657896

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our WoodMart theme and for reaching out to our support center.

Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.

If the issue persists, kindly provide us with your WordPress admin access details in the Private content field. This will allow us to log in to your dashboard and investigate the issue further.

Thank you in advance for your cooperation.

Regards

May 2, 2025 at 2:28 pm #658007

goncalogamaap
Participant

It is not convenient for me atm to disable any plugins… I have not installed any plugin recently before this happening.

May 2, 2025 at 3:03 pm #658028

Artem Temos
Keymaster

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

May 2, 2025 at 6:44 pm #658082

goncalogamaap
Participant

My hosting is not letting me create a staging site because of space, I am seeing a lot of people complaining about this issue so the problem is not related to a plugin or something, can you please get to me if you manage to solve the problem on their websites?

May 2, 2025 at 7:55 pm #658096

goncalogamaap
Participant

I managed to get a staging environment so that you can figure out whats happening.
Sent you on private.

May 2, 2025 at 8:42 pm #658099

goncalogamaap
Participant

I gave you the wrong credentials, here go the new ones in private:
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