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Cart Icon Redirect Issue When Using Correo Oficial Plugin

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  • May 4, 2025 at 10:48 pm #658256

    isdav
    Participant

    Hello Xtemos Team,

    Sorry for the inconvenience. I’m experiencing an issue with the theme when installing and activating the official plugin of Correo Argentino, the main postal service in Argentina.

    Here’s the problem:
    When I add a product to the cart, the dropdown popup appears as expected. However, when I click on the “View Cart” button, instead of being redirected to the cart page, the site redirects to the SVG icon located at this URL:
    https://repintec.com/wp-content/uploads/2023/01/cart.svg

    This plugin is essential for our logistics in Argentina, so I would really appreciate your help in resolving this compatibility issue.

    I’ve attached a video showing the problem in action.

    Thank you in advance for your time and support.

    Best regards,

    David

    May 5, 2025 at 11:08 am #658323

    Hung Pham
    Keymaster

    Hi isdav,

    Thanks for reaching to us and appreciate your patience.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards,

    May 5, 2025 at 2:05 pm #658379

    isdav
    Participant

    Hello Xtemos Team, hope you’re having a great day!

    I’ve been running some tests and noticed that the issue does not occur when using the Twenty Twenty-Four theme. However, when I switch back to the Xtemos theme, the issue appears again.

    I’ve attached a 1-minute video showing the theme switch and how the problem manifests.

    Looking forward to your feedback.

    Best regards,
    David

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Viewing 3 posts - 1 through 3 (of 3 total)