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Hide the main product categories and only show the subcategories !

Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 7, 2025 at 6:01 am #658747

    kruajeng
    Participant

    I want to hide the main product categories and only show the subcategories as seen in the image and video. However, when I tried to disable them and update, it seems there’s a problem or error with the theme, as it couldn’t save the changes. This results in all product categories being displayed >> https://jmp.sh/s/Ws9U8jwDyntyTn7z9yvn

    Which is not what I want !

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    May 7, 2025 at 1:41 pm #658867

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

    May 7, 2025 at 3:44 pm #658908

    kruajeng
    Participant

    I think the Woodmart theme has a problem with Dokan 4 >>
    https://xtemos.com/forums/topic/dokan-4-0-release-and-theme-is-completely-breaking-after-upgrade/

    just like in this thread.
    And when I decided to use this plugin, it was because
    Hung Pham recommended it, saying it was compatible and had no issues with this theme.

    So how can I solve this problem?

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    May 8, 2025 at 8:29 am #659060

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Yes, the Dokan plugin is compatible with WoodMart. But now I have checked your site, and the categories are saving fine.

    See video for clarification: https://uploadnow.io/f/RWTrrdQ

    Check back your site and check the issue.

    Best Regards,

    May 8, 2025 at 9:11 am #659069

    kruajeng
    Participant

    Hello, Aizaz Imtiaz Awan

    No, because currently, Hung Pham is helping to fix the bug with the quantity plus (+) and minus (–) buttons not displaying. >> https://xtemos.com/forums/topic/bug-quantity-plus-and-minus-buttons-not-displaying-issue/

    Therefore, my Dokan 4.0 plugin is currently deactivated. You should update after the Dokan 4.0 plugin is reactivated.

    This forum thread also describes a similar issue I’m experiencing when using the Woodmart theme with Dokan 4.0 >> https://xtemos.com/forums/topic/dokan-4-0-release-and-theme-is-completely-breaking-after-upgrade/

    May 8, 2025 at 2:24 pm #659199

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Our colleague is currently looking into the Dokan-related issue and will guide you further on this matter shortly. We appreciate your patience and cooperation while we work to resolve it.

    Best Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)