Can’t get Products with NEW Label
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I created a page and i set with Elementor a query to get all products with NEW label but no products appear.
Also when i create a new product the circle label NEW is not appear
Hello,
Navigate to Theme Settings > Shop > Products labels > enable the option “New” label on products and set the Automatic “New” label period
Additionally, a New label can be specified while editing the product. Please try to configure it for products and check the issue. https://gyazo.com/a3756ac7ddd6eef46b965cc787812a14
If you have any questions, feel free to contact us.
Best Regards,
Hello,
I have already activate this but when i try to create a new page using elementor and select the necessary query i get no results.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.
Best Regards,
Hello, i have tried to disable any 3rd party plugins but the issue still exists.
Hello,
Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!
Best Regards,
Ok i will and let you know
Hello,
I tried accessing your site but encountered a 403 Forbidden error when logging in. This could be due to IP restrictions set by a security plugin or server, and a customized login URL. Could you please send me the site access so I can further investigate the issue on your site and give you a possible solution?
Best Regards,
.
