Conflict between Google/Facebook Login and Turnstile/reCAPTCHA in the WM Theme
-
Hello,
I am facing an issue when enabling Turnstile or reCAPTCHA on my website, which is built using the WPDM Theme. When Turnstile or reCAPTCHA is enabled, it conflicts with Google and Facebook login, preventing users from logging in through these social networks.
My store operates only in Arabic, and I need an urgent solution to this issue, as Google and Facebook login is essential for our website. I want Turnstile to appear only in the manual registration form and not affect the Google/Facebook login process.
I kindly request assistance in resolving this issue as soon as possible.
Thank you for your cooperation.
Hello,
I would like to request temporary admin access so I can look at the settings there better.
Thank you for your time.
Kind Regards
I encounter this problem when it is a new account, but if it is a previously registered account, it logs in correctly, but if it is a new account, it does not accept login and it shows that the account has been logged in, but in fact, the account is not logged in, only an incorrect notification!
I tried activating Google CAPTCHA and CloudFlyer and the same problem.
Hello,
The access is not working – https://prnt.sc/J7t8r-R9HDy- , could you please update it so I can test that issue on your end?
Looking forward to hearing back from you!
Kind Regards
Hello,
When logging, it shows the critical error on the website – https://prnt.sc/yaMVbMbTXbFA -> https://prnt.sc/mE4Pb51g0Ila
Please check it on your end and let me know if I missed something.
Kind Regards
I am very sorry, try now everything is working properly
Hello,
Navigate to the settings of the Cloudflare Turnstile plugin and disable the WooCommerce Register here – https://prnt.sc/i1L-E3uXIJyi , clear the cache and recheck the issue.
Kind Regards
Hello,
Thank you for your suggestion.
If I disable this option, I will not be able to protect manual registrations from spam, so I need the protection to be applied only to manual registrations.
I have tried all available options, but it seems that the issue is related to the “WoodMart” theme. I hope we can find a permanent solution to this problem.
Thank you for your assistance.
Hello,
I have contacted the developers team and they told me that this is a custom implementation, which unfortunately cannot work with this verification. In order for our registration functionality to work, you need to somehow disable that CAPTCHA functionality during registration.
Kind Regards
.
