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If we open website in mobile device not getting signin option.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 11, 2025 at 5:31 pm #659810

    debsahoo188
    Participant

    If we open website in mobile device not getting signin option.

    Customers are getting confuse. Its it some setting that i am missing?

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    May 12, 2025 at 2:35 pm #660006

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to > WooCommerce > Settings > Accounts & Privacy

    Make sure the following are checked:

    “Allow customers to log into an existing account during checkout”.
    “Allow customers to create an account on the ‘My account’ page”

    See Screenshot for better understanding:https://postimg.cc/xNNgmNcY

    If the issue remains, share the wp login details so I can further check on your site and give you a possible solution.

    Best Regards,

    May 12, 2025 at 3:02 pm #660030

    debsahoo188
    Participant

    Not able to open the screenshort you have shared. But attached the screen short that i have right now.

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    May 12, 2025 at 3:57 pm #660064

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the wp logins details so I can check and give you a possible solution.

    Best Regards,

    May 12, 2025 at 4:32 pm #660085

    debsahoo188
    Participant

    If i clean wp rocket cache for few second its working then its not coming. I mean the login in the sidebar.

    I am sure few days back all were working fine.

    May 12, 2025 at 4:32 pm #660086

    debsahoo188
    Participant

    There is no new release as well in near days wp rocket cache.

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Viewing 6 posts - 1 through 6 (of 6 total)