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Product Gallery not working properly

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • May 12, 2025 at 3:24 pm #660043

    sitebezanim1
    Participant

    Hello,

    I have problem with gallery in single products:

    When i click on thumbnail , nothing happened . (big picture not change to Others)
    Or Click to enlarge , just show one picture.
    Or Theme settings/ single products / gallery /Image gallery/ Gallery layout > carousel , slider not work and show just one picture.

    Please help me,
    Thank you

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    May 12, 2025 at 5:42 pm #660108

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,

    May 12, 2025 at 10:44 pm #660168

    sitebezanim1
    Participant

    Hello,
    Thank you for response.

    Ok, If it is necessary for the test, please do it.
    Thanks for checking.

    May 13, 2025 at 10:57 am #660269

    Luke Nielsen
    Keymaster

    Hello,

    It seems that the issue is in the 3rd party code that is in the Child theme. You can be sure of that by enabling the parent theme and rechecking the issue.

    Kind Regards

    May 13, 2025 at 4:28 pm #660389

    sitebezanim1
    Participant

    Hello,

    Yes you are right. I disabled the child theme and it worked.
    Many thanks for your kind help and review.

    May 13, 2025 at 5:56 pm #660422

    Luke Nielsen
    Keymaster

    Hello,

    We’re delighted to hear that the issue was resolved after disabling the child theme. If you need further assistance or have additional questions, please feel free to reach out.

    Best regards

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