2 issues: Website loads in the middle then jumps to the top + login form
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Hello woodmart, i am having issues with two things.
1. the website loads in the middle then loads and jumps to the top.
– i’ve made a staging site and disabled all plugins and it still happens.
— go to any of my pages youll see it load the middle and then go up.
2. the side user account login area doesnt prompt when enter a wrong password. would you be able to help me make a simple ajax popup that just says incorrect password or try again?
these are my two issues so far, otherwise i love your theme. if you can help me i Will LOVE YOU GUYS.
Hello,
1. Send me access to the staging site so I can make tests there.
2. There should be default notices from WooCommerce.
Kind Regards
Hello,
I’ve disabled all the plugins except elementor on my staging site. The staging site is:
2. There should be default notices from WooCommerce.
Sorry i dont see a notice., the notice only appears when i refresh the page and then open the side bar.
Let me know if you need anything else.
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This reply was modified 3 months, 1 week ago by
Luke Nielsen.
Hello,
1. The issue is related to the Elementor Pro plugin, the same issue happens on the default WooCommerce Storefront theme so this is not caused by our theme. You can enable the default theme and be sure in that.
I suggest you contact the Elementor support team for further solutions in this case.
2. Here is a video from my end – https://dropmefiles.com.ua/en/vSL5QCEM , it works well and the notice is shown in my account page.
Let me know if I missed something.
Kind Regards
Hmm.
https://streamable.com/srws74
For me and some of my customers, the page refreshes with no message instead of going to the ‘my account’ page and prompting the login error. I’ve uploaded a quick video for you.
Hello,
Could you please check how it works with some default WordPress themes like 2025 or WooCommerce Storefront to understand is it our theme issue or not?
Kind Regards
The ‘account’ page work when i enter the wrong credentials it refreshes and the store notice notification shows. but im talking about the side bar login. I switched between the side bar and then the drop down login and it just refreshes the page.
https://imgur.com/a/741252i
Hello,
Update access to the staging site – https://prnt.sc/uRAWPhecCnRM
Also, send me a video from your end with that issue.
Thank you in advance.
Kind Regards
