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Variations do not get parent product images

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #660329

    jimfarg
    Participant

    hi there,

    We have a variable product with different variations and we do not manually assign images to each variation. Normally from woocommerce, it uses the parent product image if there is not specific image to the variation. Currently is not working and on the console we see this error message:

    
    productImagesGallery.min.js?ver=8.1.2:1 Uncaught TypeError: Cannot read properties of null (reading 'getAttribute')
        at productImagesGallery.min.js?ver=8.1.2:1:3656
        at NodeList.forEach (<anonymous>)
        at productImagesGallery.min.js?ver=8.1.2:1:3581
        at NodeList.forEach (<anonymous>)
        at woodmartThemeModule.productImagesGallery (productImagesGallery.min.js?ver=8.1.2:1:470)
        at HTMLDocument.<anonymous> (productImagesGallery.min.js?ver=8.1.2:1:88)
        at HTMLDocument.dispatch (jquery.min.js?ver=3.7.1:2:40035)
        at v.handle (jquery.min.js?ver=3.7.1:2:38006)
        at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)
        at HTMLDocument.<anonymous> (jquery.min.js?ver=3.7.1:2:70726)

    Do you have any idea how to fix it?

    Thanks

    #660400

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send access to the admin panel so I can check what is wrong there?

    Thank you in advance.

    Kind Regards

    #660432

    jimfarg
    Participant

    Hi, of course, thank you. I attached below.

    #660540

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards

    #660554

    jimfarg
    Participant

    You can check it. Please inform me if anything gone wrong.

    #660565

    Luke Nielsen
    Keymaster

    Hello,

    The first issue is that you use elements from Elementor Pro in our layouts, so it may cause issues. I suggest you use only our elements in the Product layout.

    The second issue is that the YITH WooCommerce Product Add-ons affects the gallery, it adds some additional styles or something else and it causes the issue.

    I suggest you define the gallery via the theme’s element in the layout, and disable the customization for the gallery that comes from YITH WooCommerce Product Add-ons.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)