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elementor server error 500 when publishing

Viewing 16 posts - 1 through 16 (of 16 total)
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  • May 16, 2025 at 8:34 am #661079

    devisoftoffice
    Participant

    elementor server error 500 when publishing

    May 16, 2025 at 10:27 am #661111

    Luke Nielsen
    Keymaster

    Hello,

    Check the article below for help:

    https://elementor.com/blog/500-internal-server/

    Kind Regards

    May 21, 2025 at 9:41 am #662088

    devisoftoffice
    Participant

    Thank you
    but only woodmart theme elementor not working
    when apply storefornt elementor working…

    May 21, 2025 at 9:43 am #662089

    devisoftoffice
    Participant

    when chnages theme my home page changes…
    old hom page is not show any header and footer show please solve as soon as possible

    May 21, 2025 at 9:54 am #662094

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check what is wrong there. Also, confirm the permission for plugins deactivation and switching to the parent/default theme.

    Kind Regards

    May 21, 2025 at 11:50 am #662149

    darshan-0713
    Participant

    ok,
    Home page also change when update woodmart theme

    May 21, 2025 at 12:42 pm #662169

    Luke Nielsen
    Keymaster

    Hello @darshan-0713,

    Please create a separate topic to avoid confusion. Our support managers will answer as fast as possible.

    Thank you for your time.

    Kind Regards

    May 21, 2025 at 1:37 pm #662192

    devisoftoffice
    Participant

    problem with my old websit

    i given access

    May 21, 2025 at 2:45 pm #662213

    Luke Nielsen
    Keymaster

    Hello,

    1. Currently, the 500 error in Elementor is not happening – https://prnt.sc/7Ids8Q2CJv_Q , let me know if you have solved it or how I can replicate it on my end.

    2. Try to use the History functionality from Elementor to set the old structure of the page – https://elementor.com/help/revision-history-undo-and-redo/ if you do not have it, check the backups on your hosting.

    Additionally, the CSS print method is not right – https://prnt.sc/M5nfclQc5cX7 there should be the “External file” method.

    Kind Regards

    May 21, 2025 at 3:24 pm #662222

    devisoftoffice
    Participant

    ok, But elementor is not working still,
    in history i apply 20 may backup but when publish error show server error 500.

    May 21, 2025 at 4:32 pm #662267

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help with this. https://prnt.sc/93zgEPwaTEFX

    Kind Regards

    May 21, 2025 at 7:14 pm #662324

    devisoftoffice
    Participant

    ok, mbstring is enble now in PHP Extensions .

    May 22, 2025 at 9:07 am #662372

    devisoftoffice
    Participant

    Hello,

    Now install mbstring function but elementor not working we apply revision in history when publish error show server error still please check and update.

    May 22, 2025 at 11:20 am #662410

    Luke Nielsen
    Keymaster

    Hello,

    Send the error logs from your server – https://prnt.sc/k9H-ls97GSmK , additionally, increase these values on your server – https://prnt.sc/WfBvjD5dr3rn

    I await your response.

    Kind Regards

    May 22, 2025 at 12:24 pm #662450

    devisoftoffice
    Participant

    Hello,
    i additionally, increase these values on our server.
    please check system Info in elementor.

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    May 22, 2025 at 3:41 pm #662561

    Luke Nielsen
    Keymaster

    Hello,

    Here is the same error on the default Storefront theme – https://prnt.sc/1uCBgqUFCdaM

    So this is not something related to the theme, I suggest you contact the Elementor support team for further solutions.

    Kind Regards

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Viewing 16 posts - 1 through 16 (of 16 total)