purchase code not working
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this, I had to reinstall WordPress and delete the old database. I probably forgot to deactivate the theme on the old domain.
The purchase code I purchased back then no longer works on the new domain. What can I do?
Thank you for your help!
Best regards Uwe
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Hi ublweb,
Thanks for reaching to us.
You can manage all your purchase codes in your account on our website: https://xtemos.com/my-account/
From there, you can remove old activations for domains that are no longer in use, allowing you to activate the theme on a new domain.
Best Regards,
Thanks for the help!
Unfortunately, I have another problem: the “Wine” website template wasn’t installed correctly.
Best regards Uwe
Hi ublweb,
Please follow our documentation to import demo content correctly https://xtemos.com/docs-topic/installation-process/
Best Regards,
The content is still displayed incorrectly even though the theme was activated according to the installation instructions.
Best Regards,
Uwe
Hi ublweb,
Would you mind if I erase all content and re-import? Please confirm me back.
Regards,
Hello,
yes, that’s not a problem, the content can be deleted.
Regards,
Hi ublweb,
I helped you to import Wine demo, please double check.
Regards,
.
