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Problem with Attributes display on AJAX Tabs
- This topic has 14 replies, 2 voices, and was last updated 1 year, 1 month ago by
Hung Pham.
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AuthorPosts
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May 16, 2025 at 5:58 pm #661263
piotrburchartParticipantHi,
I noticed today that there is a problem with the correct display of Attributes on AJAX Tabs and sometimes on Archive pages. Please see the image:
KR,
PIotr
May 17, 2025 at 2:00 pm #661354
Hung PhamParticipantHi piotrburchart,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Kind Regards,
May 17, 2025 at 8:09 pm #661393
piotrburchartParticipantThank you,
access in the privite area:
May 19, 2025 at 3:28 am #661484
Hung PhamParticipantHi piotrburchart,
I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes. https://ibb.co/vvR7xF5K
Kind Regards,
May 20, 2025 at 12:17 pm #661820
piotrburchartParticipantHi, unfortunately, it didn’t help. Any idea?
Thanks
May 20, 2025 at 6:01 pm #661952
piotrburchartParticipantHi, I have some updates. I fixed this. The problem was within the custom font settings within Typography/Advanced.
Please close this ticket.
May 21, 2025 at 4:34 am #662009
Hung PhamParticipantHi piotrburchart,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
Hung PDMay 21, 2025 at 11:26 am #662140
piotrburchartParticipantHi again,
Unfortunately, the problem came back today when I checked. Could you take a look, pleas?
KR,
Piotr
May 21, 2025 at 5:04 pm #662294
Hung PhamParticipantMay 21, 2025 at 5:21 pm #662304
piotrburchartParticipantHi,
Please take look in the incognito mode. On my end when I checked through the WordPress, it was ok as well, but when I was not logged into WordPress, a problem occurred.
May 21, 2025 at 6:26 pm #662321
Hung PhamParticipantHi piotrburchart,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Hung PDMay 21, 2025 at 6:38 pm #662322
piotrburchartParticipantHi, yes, please.
May 22, 2025 at 5:13 am #662349
Hung PhamParticipantHi piotrburchart,
I reactivated one by one plugins and it worked again.
Regards,
Hung PDMay 22, 2025 at 9:52 am #662390
piotrburchartParticipantThank you.
Yes, it is fixed on desktop, but I still have the same problem on mobile. Cache?
What did you do for my reference?Piotr
May 22, 2025 at 2:28 pm #662514
Hung PhamParticipantHi piotrburchart,
Please disable
CSS Optimize deliveryof WP Rocket and double checkhttps://wp-rocket.me/blog/critical-css/#css-delivery-wp-rocket
Regards,
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AuthorPosts
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