Home Forums WoodMart support forum WooCommerce NL Postcode Checker not working after update 2.10 to 3.3.0

WooCommerce NL Postcode Checker not working after update 2.10 to 3.3.0

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  • #661434

    iBee
    Participant

    I’m using a plugin that automatically fills in the address fields based on the postal code during checkout (WooCommerce). Unfortunately, I can’t update this plugin because after updating, the address fields are no longer filled in automatically.

    The plugin developer (WP Overnight) has already investigated the issue and indicated that the problem is caused by the theme. I’m currently using version 2.10.10 of their plugin, which still works correctly. However, any newer version breaks the automatic address completion.

    Could you please check if the theme is interfering with this functionality?

    #661510

    Hung Pham
    Keymaster

    Hi iBee,

    Thanks for reaching to us.

    Unfortunately, customization is out of our basic support. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support

    Thanks for understanding our limitations. Let me know if you have any questions.

    Kind Regards,

Viewing 2 posts - 1 through 2 (of 2 total)