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Login/registrer sidebar error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 18, 2025 at 8:28 pm #661447

    sellsmart-group
    Participant

    Unable to log in from the sidebar. Nothing happens when entering data. Can anyone suggest where the problem is?

    May 19, 2025 at 5:02 am #661503

    Hung Pham
    Keymaster

    Hi sellsmart-group,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Kind Regards,

    May 20, 2025 at 7:17 pm #661974

    sellsmart-group
    Participant

    I submitted my answer privately.

    May 21, 2025 at 5:34 am #662033

    Hung Pham
    Keymaster

    Hi sellsmart-group,

    Thanks for details.

    I checked again, it worked perfectly Please watch recorded video for better understanding https://go.screenpal.com/watch/cThrnxn62Sb

    I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes.

    Kind Regards,
    Hung PD

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Viewing 4 posts - 1 through 4 (of 4 total)