Home New Guten Forums WoodMart support forum Los productos no se visualizan en la página “Tienda”

Los productos no se visualizan en la página “Tienda”

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #661606

    marketing-6619
    Participant

    Hola,

    Los productos no se visualizan en la página https://eny.es/tienda/, donde debería mostrar todos los productos publicados.

    ¿Cuál puede ser el problema?

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    #661612

    Hung Pham
    Keymaster

    Hi marketing-6619,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Kind Regards,

    #661767

    marketing-6619
    Participant

    Ok, here is your access to the website:

    #662012

    Hung Pham
    Keymaster

    Hi marketing-6619,

    Thanks for details.

    I double checked and products are now showing on my end, please let me know if you resolved the issue by yourself.

    https://ibb.co/Q7Rdz5wp

    Kind Regards,
    Hung PD

    #662069

    marketing-6619
    Participant

    Yes! They are now displaying correctly. What was the issue?

    Thank you.

    #662075

    Hung Pham
    Keymaster

    Hi marketing-6619,

    It maybe caused by the cache, it worked for me since the first time.

    Kind Regards,
    Hung PD

    #662087

    marketing-6619
    Participant

    Ah! That’s strange, I tried that too and there was no change. Thanks for the response.

    #662278

    Hung Pham
    Keymaster

    Hi marketing-6619,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

    #662725

    marketing-6619
    Participant

    Hello,
    This error is happening again today. I’m leaving access in case you need it.

    #662776

    Hung Pham
    Keymaster

    Hi marketing-6619,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    #662801

    marketing-6619
    Participant

    Ok, you can deactivate plugins to check it.

    #662994

    Hung Pham
    Keymaster

    Hi marketing-6619,

    It worked again. If it happens again, you should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    #663150

    marketing-6619
    Participant

    Hello,

    Ok, thanks for the advice. I’ll do that.

    #663218

    Hung Pham
    Keymaster

    Hi marketing-6619,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 14 posts - 1 through 14 (of 14 total)