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Sticky Menu issue

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • May 19, 2025 at 5:49 pm #661677

    digitale
    Participant

    Hello please I would like my menù doesn’t change when i scroll down and I don’t understand how to do it.

    I think I set it right… should I add a code?

    Thank you

    May 20, 2025 at 2:54 am #661741

    Hung Pham
    Keymaster

    Hi digitale,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Kind Regards,

    May 20, 2025 at 9:56 am #661775

    digitale
    Participant

    Sure

    Thank you

    • This reply was modified 3 months ago by Hung Pham.
    May 21, 2025 at 4:42 am #662011

    Hung Pham
    Keymaster

    Hi digitale,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    May 21, 2025 at 10:31 am #662129

    digitale
    Participant

    Yes sure,
    do your test,
    thank you

    May 21, 2025 at 5:01 pm #662290

    Hung Pham
    Keymaster

    Hi digitale,

    I reactivated all plugins and it worked again. Please check your site again.

    Regards,
    Hung PD

    May 21, 2025 at 5:03 pm #662292

    digitale
    Participant

    are you sure?

    Attachments:
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    May 21, 2025 at 5:10 pm #662299

    Hung Pham
    Keymaster

    Hi digitale,

    I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes. https://ibb.co/Vp9fFFDY

    Regards,
    Hung PD

    May 21, 2025 at 5:19 pm #662302

    digitale
    Participant

    sorry can you send me a screen of what you see when you scroll down?

    May 21, 2025 at 6:19 pm #662315

    digitale
    Participant

    Ok now I see it correctly. Thank you!

    Where the issue was? How can I customize it?

    Sorry but the backend version is never updated. Can you help me also with it?

    Thank you.

    May 21, 2025 at 6:24 pm #662318

    Hung Pham
    Keymaster

    Hi digitale,

    Please watch recorded video for better understanding https://go.screenpal.com/watch/cThroFn6bOh

    Regards,
    Hung PD

    May 22, 2025 at 12:01 pm #662439

    digitale
    Participant

    Thank you, yes I understand… but I didn’t understand where the issue was and how you solved it. Just to understand if I did something wrong in settings.

    Thank you

    May 22, 2025 at 2:22 pm #662507

    Hung Pham
    Keymaster

    Hi digitale,

    I reactivated all plugins and it worked again. It may caused by plugins confliction.

    Regards,
    Hung PD

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