The import could not be completed due to a low timeout limit on the server.

Hi Carlo,

Thanks for reaching to us.

You need to increase uploading limits on your server. We suggest you contact your hosting provider for help in this situation or upload the theme via your hosting control panel. Make sure to mention the file size you’re trying to upload so they can increase the upload and execution limits accordingly.

It’s usually due to one of the following reasons:

File Size Limit – Your hosting provider may have an upload size restriction.

Incorrect ZIP File – Make sure you’re uploading the theme ZIP only, not the full package.

Server Timeout – Some servers time out during large uploads.

If you have any questions, feel free to contact us. If you need help, share the WP admin login details and Cpanel login details of your site so I can check and upload the theme to your site.

Best Regards,
Hung PD

Hi Carlo,

Please read documentation for more details https://xtemos.com/docs-topic/installation-process/

Best Regards,
Hung PD

Hi Carlo,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,