Product Attributes Image Size
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Something has affected the image size css variable that appears not to be generated on first page load of a product.
The attribute imagew is over sized.
If you re-load the page, the correct size images are rendered.
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Hello,
I’ve checked your product page, and on my end, the images are loading correctly on the first page load — including the attribute images. They appear at the proper size and styling as expected.
See Video for clarification: https://uploadnow.io/files/4BBKdmQ
Try clearing your browser cache and reloading the page. If you’re using a cache or optimization plugin/CDN, try clearing its cache as well.
Best Regards,
Thanks for your prompt reply – I don’t have an Upload account – are you able to share the video by some other method ?
For info, I have tried clearing the browser cache but to no avail.
This was using my regular browser of Chrome and Firefox.
The site has not been viewed in Edge before, so I have just tried it in this browser and the attribute images are still rendering at their large size ?
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards,
Thanks – The “Roofing” attribute is now showing as a dropdown and not image. As far as I am aware I have made noe changes that should affect the way the attributes are displayed.
In the first instance, how do I get the images back and hopefully with their correct dimensions ?
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Hello,
Now i have checked your site in both chrome and edge browser and the images swatches are working fine.
See Screenshots for clarification:
https://ibb.co/QF9rJwQ0
https://ibb.co/B5y55L4N
I recommend clearing your browser cache/ site cache/server cache while checking the issue.
Best Regards,
Brilliant, thanks
I didn’t realsie the caching of wordpress was so aggressive !
Now I’m back on track, is there a way of slightrly increasing the size of the thumbs for the product options ?
Hello,
Navigate to Products > Attributes > Edit Attribute and change the sizes for the swatches in the settings of the attribute – https://prnt.sc/ljD2nAEcYE4c
Best Regards,
Excellent – thanks for your help
Hello,
You’re very welcome! If you need anything else, feel free to reach out!
Thanks for contacting us.
Have a great day.
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Best Regards,
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