Desktop Buy Now button now working!
-
Desktop Buy Now button now working! but in the phone it is perfectly working.
I investigated in the problem. I’ve found out that The problem is with the variable product. Products with no variants working perfectly fine with buy now button.
Hello,
Is there any chance that you could give me access to the dashboard area so I can check the settings there?
Looking forward to collaborating with you!
Kind Regards
Okay I provide the info in the extra information. Please solve the issue quickly.
Hello,
Please update the theme to the latest version – https://prnt.sc/nxk-a4uGffB8 and make sure that the server cache is disabled. Also, may I disable the 3rd party plugins for testing?
Looking forward to collaborating with you!
Kind Regards
3rd party plugins for testing. which plugin you want to disable and for how long?
Hello,
All 3rd party for not a long time. You can send me the access to the staging site so I can test that issue there.
Thank you for your time.
Kind Regards
currently, we don’t have staging. If you test take more than 1 hour then please put the website in the maintainence mood.
May I update the theme to the latest version?
Looking forward to hearing back from you!
Kind Regards
Hello,
Now it works well, here is a video – https://dropmefiles.com.ua/en/SYBR9PsE
Recheck the issue on your end and let me know.
Kind Regards
Thanks. But can you tell me where was the issue?
The issue was in the old theme version.
Kind Regards
.
