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Single Product page

Viewing 21 posts - 1 through 21 (of 21 total)
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  • June 2, 2025 at 1:02 am #664517

    info.aloaupair
    Participant

    Please see the attached screenshots to better understand the issues I’m facing on the single product page.

    Here are the problems I’m encountering:

    Attributes: I’ve added attribute names and values, but they are not showing on the product page.

    Product Description: The main product description is missing from the single product view.

    Category Description: I added a description under Product > Categories > Edit Category, but it’s not displaying under the “Popular Categories” section on the homepage.

    Product Tabs: Under Edit Product > Tabs (Tab 1 and Tab 2), I entered content, but these tabs are not appearing on the product page either.

    Please help me resolve these issues. Thank you!

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    June 2, 2025 at 11:35 am #664611

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check the site settings.

    Thank you in advance.

    Kind Regards

    June 2, 2025 at 11:43 am #664617

    info.aloaupair
    Participant

    here is the access

    June 2, 2025 at 12:40 pm #664633

    info.aloaupair
    Participant

    any solution please for all the issues?

    June 2, 2025 at 12:56 pm #664644

    Luke Nielsen
    Keymaster

    1. These categories – https://prnt.sc/NR89i_CSHxSU should have child categories and to be assigned to some products, then they will be shown here – https://prnt.sc/OhT3vuwuNDn3

    2,3,5. Define the Product Tabs element in Layouts -> Single product -https://prnt.sc/LLTFZT4mx9q_

    4. In Layouts -> Product archive -> define the Category extra description element – https://prnt.sc/S_i7_-luieE8

    Kind Regards

    June 2, 2025 at 12:59 pm #664646

    info.aloaupair
    Participant

    Thank you !! I will check all these . could you please check other issues ( other topics please)

    June 2, 2025 at 1:08 pm #664648

    info.aloaupair
    Participant

    what about product Attributes ? I’ve added attribute names and values, but they are not showing on the product page.

    June 2, 2025 at 3:22 pm #664710

    Luke Nielsen
    Keymaster

    Hello,

    They will be shown after defining the Products tabs element, this element includes the Additional information tab in which those arrtibutes will be shown.

    Kind Regards

    June 2, 2025 at 4:09 pm #664737

    info.aloaupair
    Participant

    They will be shown after defining the Products tabs element : how ? could u please tell me how ? in Elementor ?

    June 2, 2025 at 5:06 pm #664752

    Luke Nielsen
    Keymaster

    Hello,

    In Layouts -> Single product -> define the Product tabs element – https://prnt.sc/jEOf8oA8QvRm then if the product has some attributes, it will be shown here – https://prnt.sc/NUrkSg63FRJc

    Kind Regards

    June 2, 2025 at 5:08 pm #664754

    info.aloaupair
    Participant

    Thank you! you’re the best

    June 2, 2025 at 5:20 pm #664761

    info.aloaupair
    Participant

    sorry but I couldn’t find https://prnt.sc/jEOf8oA8QvRm in my website

    June 2, 2025 at 5:34 pm #664793

    Luke Nielsen
    Keymaster

    1) Edit this https://prnt.sc/g3T0LldaS66F Layout
    2) Define that element – https://prnt.sc/lb0-PoKsXwU-

    Kind Regards

    June 2, 2025 at 5:36 pm #664794

    info.aloaupair
    Participant

    thank you so much

    June 2, 2025 at 5:40 pm #664796

    Luke Nielsen
    Keymaster

    You are welcome! Let me know if the topic can be closed.

    Thank you for your time and patience.

    Kind Regards

    June 2, 2025 at 5:44 pm #664798

    info.aloaupair
    Participant

    please check the screenshot ( I did everything but still the format is not visible )

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    June 2, 2025 at 5:51 pm #664802

    Luke Nielsen
    Keymaster

    Send me the URL to that product.

    Thank you in advance.

    Kind Regards

    June 2, 2025 at 5:54 pm #664803

    info.aloaupair
    Participant

    here is it : https://www.esthetiqueprofessionnelle.com/product/protection-efficace-quotidienne/

    June 2, 2025 at 5:57 pm #664809

    Luke Nielsen
    Keymaster

    Hello,

    Please recheck that product https://prnt.sc/KAWrUW4Wjxfw and let me know whether it works for you.

    Thank you for your time.

    Kind Regards

    June 2, 2025 at 5:59 pm #664810

    info.aloaupair
    Participant

    Thank you ! you’re the best

    June 3, 2025 at 9:24 am #664939

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Kind Regards

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