Home New Guten › Forums › WoodMart support forum › Mobile Menu Not Opening on Mobile – Woodmart Theme

Mobile Menu Not Opening on Mobile – Woodmart Theme

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • June 2, 2025 at 3:38 pm #664716

    cutnbinddxb
    Participant

    I am facing an issue with the mobile menu on my website using the Woodmart theme. The hamburger icon appears correctly on the mobile header, but when tapped, the menu does not open. Additionally, some other mobile elements are also unresponsive, and the site feels slow to load on mobile devices.

    I have already:

    Assigned a menu to the Mobile Navigation

    Used the Header Builder to configure the mobile header

    Regenerated CSS and cleared all caches

    Disabled plugins to check for conflicts

    Ensured all theme and plugin files are updated

    I am attaching a screenshot of the current mobile header layout for reference.

    Could you please assist in resolving this issue?

    Best regards,
    Hisham

    • This topic was modified 2 months, 2 weeks ago by cutnbinddxb.
    Attachments:
    You must be logged in to view attached files.
    June 2, 2025 at 4:56 pm #664750

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin panel so I can investigate that issue. https://prnt.sc/V765T_3JMkhW

    Thank you in advance.

    Kind Regards

    June 2, 2025 at 5:32 pm #664791

    cutnbinddxb
    Participant

    Hello,
    How can i give our website access?

    https://prnt.sc/V765T_3JMkhW , This link is under maintenance?

    June 2, 2025 at 5:39 pm #664795

    Luke Nielsen
    Keymaster

    It was under maintenance, now it seems without it.

    You can send the temporary access via an appropriate plugin – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    Also, please send it via the private area (below the message agea)

    Kind Regards

    June 2, 2025 at 5:55 pm #664808

    cutnbinddxb
    Participant

    hello

    June 3, 2025 at 8:18 am #664910

    cutnbinddxb
    Participant

    Hello,
    Any Updates?

    June 3, 2025 at 12:25 pm #665018

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    It seems that the above link has expired. Could you please re-send the updated one? Also, confirm the permission for plugins deactivation and switching to the parent theme.

    Looking forward to hearing back from you!

    Kind Regards

    June 3, 2025 at 3:51 pm #665092

    cutnbinddxb
    Participant

    Thank you for your message. I just wanted to clarify something before proceeding — when you deactivate the plugins and switch to the parent theme, will any of my data be lost or will the website reset in any way?

    Looking forward to hearing back from you!
    Regards

    June 3, 2025 at 4:43 pm #665111

    Luke Nielsen
    Keymaster

    Hello,

    I am not sure. First, I can check the site settings, if I need to disable 3rd party plugins and etc. you can send me access to the staging site. Here is an article on how to create it – https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

    June 3, 2025 at 5:17 pm #665123

    cutnbinddxb
    Participant

    Hello,

    June 3, 2025 at 5:20 pm #665125

    Luke Nielsen
    Keymaster

    You can send access via the temporary admin link via this plugin – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    Kind Regards

    June 3, 2025 at 5:29 pm #665129

    cutnbinddxb
    Participant

    Please find the attachment,
    They ask for the user’s email address.

    Regards

    • This reply was modified 2 months, 2 weeks ago by cutnbinddxb.
    Attachments:
    You must be logged in to view attached files.
    June 4, 2025 at 9:52 am #665221

    Luke Nielsen
    Keymaster

    Hello,

    Try to use this one – [email protected]

    Thank you for your time.

    Kind Regards

    June 4, 2025 at 10:59 am #665251

    cutnbinddxb
    Participant

    Hello,

    June 4, 2025 at 12:26 pm #665283

    Luke Nielsen
    Keymaster

    In the settings of the LightSpeed plugin, disable the Combine JS https://prnt.sc/ltZJpmjmiKLN option, clear the cache and recheck the issue.

    Kind Regards

    June 4, 2025 at 1:50 pm #665298

    cutnbinddxb
    Participant

    Hello again,

    Thank you for your support in resolving the issue with our website. We truly appreciate your prompt assistance and expertise.

    Regards

    June 4, 2025 at 2:07 pm #665304

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your message and for your patience throughout this support process. We’re delighted to hear that your issue with the mobile menu has been resolved. Should you encounter any further questions or require additional assistance, please feel free to reach out.

    Best regards

  • Author
    Posts

Tagged: 

Viewing 17 posts - 1 through 17 (of 17 total)

The topic ‘Mobile Menu Not Opening on Mobile – Woodmart Theme’ is closed to new replies.