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Missing Favicon

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  • #665247

    kontaktme
    Participant

    Dear xtemos
    I See that my page has no favicon at any google service.
    Shouldnt that be some default behavior from your theme?
    Can you tell me which section, logo, or favicon are responsible for this in your theme?
    many thanks

    Anias

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    #665265

    Hung Pham
    Keymaster

    Hi kontaktme,

    Thanks for reaching to us.

    Please navigate to the Appearance > Customize > Site identity and set the icon for your site.

    Google and all the search engines index and reindex pages with some period which can take more weeks, please give time to the search engines. it may take some time for Google to crawl your site and update the favicon on search results.

    Best Regards,
    Hung PD

    #665584

    kontaktme
    Participant

    Dear Hung

    Many thanks for that hint.
    Usually I have done all such settings and configs. and also this favicon is done already. But for some reason Its not visible in Google…
    It is a big SEO issue for me, as the search result looks quite bad.

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    #665731

    Hung Pham
    Keymaster

    Hi kontaktme,

    Sorry if my solutions don’t help you, but this is out of our controls.

    1. I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue.

    2. You are using Yoast SEO plugin, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the author plugin’s support team https://wordpress.org/support/plugin/wordpress-seo/, who are better equipped to provide you with the guidance you requires.

    Best Regards,
    Hung PD

    #669018

    kontaktme
    Participant

    H Hung,
    Yoast telling me they dont do anything with Favicon. It is very weird. I mean, it must be able to show the favicon as other pages do? and this must be a WordPress or a Theme thing? Do you confirm that “other pages” with your theme do show favicon as it should?

    #669122

    Hung Pham
    Keymaster

    Hi kontaktme,

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,
    Hung PD

    #669160

    kontaktme
    Participant

    Okay, thank you I found the issue, it’s the German translation which confused me, the element has a different naming. Thanks a lot it works

    #669186

    Hung Pham
    Keymaster

    Hi kontaktme,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

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