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Product Filters/Widgets Moved to Top After Theme Update

Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 5, 2025 at 11:51 am #665511

    suport-3014
    Participant

    Dear WoodMart Support Team,

    After updating our WoodMart theme, the product filter widgets (Category, Season, Width, Height, Diameter, Brand, etc.) that were previously displayed in the left sidebar/column on our shop pages (e.g., https://eurolevicom.adamag.ro/shop/) have now moved to the top of the page, above the product listings.

    How is it now: https://ibb.co/7x869tTk
    How it should be: https://ibb.co/8n43bkGy

    We would like these filters to appear back in their original position in the left sidebar, as they were before the update.

    Thank you for your assistance.

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    June 5, 2025 at 3:02 pm #665582

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say your admin login URL redirects to the account page after logging to your site. So, I am unable to log in to your site. Please give me the site access so I can check and give you a possible solution.

    Best Regards,

    June 5, 2025 at 3:53 pm #665605

    suport-3014
    Participant

    Hello,

    We enabled “Show Toolbar when viewing site” option: https://ibb.co/xqYwnMVW

    You cand log in in backend from frontend, by accesing this option: https://ibb.co/k6h0grrW

    Thank you!

    June 5, 2025 at 9:25 pm #665653

    alexander.djundi
    Participant

    We have exactly same issue, when we downgrade till 8.1.2 is ok, but after this filter widget i broken! Site use wpbakery

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    June 6, 2025 at 11:53 am #665762

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution. Also, switch the child theme to the parent theme and check the issue after completely clearing the browser cache and server cache.

    Best Regards,

    June 10, 2025 at 9:36 am #666430

    suport-3014
    Participant

    Hello,

    We disabled all plugins except 3 mandatory ones, but the problem was not solved!
    Attached you can see a video caption.
    >> https://streamable.com/m8oh2d
    >> https://ibb.co/1YB5R20J
    >> https://ibb.co/7xTh83Hh

    Please give us your support in fixing this bug.

    Thank you!

    • This reply was modified 2 months, 1 week ago by suport-3014.
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    June 10, 2025 at 12:00 pm #666484

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Navigate to WoodMart -> Patcher and apply the 665887 patch. Check back your site and check the issue.

    Best Regards,

    June 10, 2025 at 2:04 pm #666508

    suport-3014
    Participant

    It works now. thank you!

    June 10, 2025 at 3:08 pm #666534

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re very welcome! If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

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