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Mac Safari Loading Slow issue on Megamarket theme

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  • #665516

    lswang6
    Participant

    Hi there,

    Greeting for the day.
    our new license for 2nd website some issue during commissiong stage when testing under Mac Safari (or iPad safari), the header menus hovering function not working properly, it’s display is delayed about 1-2 mins before showing.
    In another license, We used the Accessories theme before, it’s loading much quicker and smooth;

    Current issue website: https://www.climapro.com/ (live mode, Login detail in Private Message)
    Previous website: https://philipsmart.tech/ (in coming soon mode, login detail in Private Message)

    Could you pls help to have a look? it’s really causing big issues for the visitng experience. thank you.

    kind regards,
    Luie

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    #665571

    Artem Temos
    Keymaster

    Hello Luie,

    Thank you for reaching out and providing the details of the issue. We are aware of the problem with the default dropdowns, and it will be resolved in the next theme update.

    Regarding the mega menu position, it is calculated once the page has fully loaded. Therefore, it’s essential to first check your page loading times to ensure that there are no delays causing the menus to function improperly. Optimizing your page load might improve the experience considerably.

    We appreciate your patience and understanding.

    Regards

    #665809

    lswang6
    Participant

    Hi Artem,

    Thanks for the reply and let me know the status will wait for the patch, thank you.

    PS: can close this ticket now.

    regards,
    Luie

Viewing 3 posts - 1 through 3 (of 3 total)

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