Theme 8.2 Custom tabs + Polylang

This topic has 5 replies, 2 voices, and was last updated 1 month, 1 week ago by Artem Temos.

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June 6, 2025 at 2:53 pm #665833

Alex
Participant

If the website has several languages (Polylang), and language versions of the tabs have been created, then for some reason the last activated/saved language version is displayed on the product page, and not in the desired language.

For example, if the site has three languages, two of them are Ukrainian and English.

So if the English translation is activated/saved last, then on the Ukrainian product pages the tab will be displayed in English, although it should be displayed in Ukrainian (and vice versa).

PS. There is no such problem with Legacy tabs and the use of HTML Blocks. I cleared the cache, it is not because of them.

June 6, 2025 at 4:52 pm #665868

Artem Temos
Keymaster

Hello,

Thank you for contacting us regarding the issue you’re experiencing with custom tabs and Polylang in WoodMart theme version 8.2. From your description, it seems that there might be a synchronization issue between the language settings of Polylang and the tabs feature in our theme.

To assist you further, we would need to take a closer look at your WordPress setup. Could you please provide us with admin access so we can investigate the issue directly on your site? You may use the Private content field in your response to safely share any sensitive information, such as credentials or URLs.

We are here to help resolve this matter promptly.

Looking forward to your reply.

Regards

June 6, 2025 at 4:55 pm #665871

Alex
Participant

Yes

June 6, 2025 at 5:43 pm #665886

Artem Temos
Keymaster

You can fix it by applying patch # 665884. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

June 6, 2025 at 5:49 pm #665890

Alex
Participant

Yes, that solved the problem. Thanks!

June 9, 2025 at 9:36 am #666092

Artem Temos
Keymaster

Great, you are welcome! Feel free to contact us if you have any further questions.
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