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Product Video Not saving Properly when i update product

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #665952

    rushitnavadiya
    Participant

    Product Video Not saving Properly when i update product it gone (video attached)

    #666063

    rushitnavadiya
    Participant

    Issue Video

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    #666096

    Luke Nielsen
    Keymaster

    Hello,

    In the gallery, you have defined the same image as your main product image – https://prnt.sc/gXD3TQu9P13I , in such a way it will not work, you need to remove the duplicated image from the gallery -> resave the product -> assign the video.

    Kind Regards

    #666189

    rushitnavadiya
    Participant

    Thanks its Working.

    But now the issue is that Linked Variation is not working properly and showing Seprate Separate Products how can i fix that?

    attribute is Different and also Name is Defferent still showing seprately please look at into this.

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    #666194

    Luke Nielsen
    Keymaster

    Hello,

    Please read our article about Linked Variations – https://xtemos.com/docs-topic/linked-variations/

    Let me know if you have any additional questions.

    Kind Regards

    #666195

    rushitnavadiya
    Participant

    yes all checked and still not working thats why i raise this support topic.

    already given web access please check that.

    #666215

    rushitnavadiya
    Participant

    yes all checked and still not working thats why i raise this support topic.

    already given web access please check that.

    i tried all step but still same issue please look at into this

    #666220

    Luke Nielsen
    Keymaster

    Hello,

    For the attribute “Size” you need to have the “Color” attribute, which means if you have 2 colors, then you need to have 2 products with the same size:

    E.g. https://prnt.sc/8rAioZ9kmtSx -> https://prnt.sc/At8F5UesbFEs

    Result – https://prnt.sc/3agbAxLm6zEm

    Kind Regards

    #666221

    rushitnavadiya
    Participant

    Thanks Luke,

    can it possible to add with many size and many colors?

    #666527

    Luke Nielsen
    Keymaster

    Hello,

    You should have a lot of products to make it with a lot of sizes and colors, so when you set some color you should have, for example, with the same color, all other attributes that exist so that they show up properly.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)