Home Forums WoodMart support forum On Product Page Upsells If Specific Variation of a product added, no Brand link

On Product Page Upsells If Specific Variation of a product added, no Brand link

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  • #665994

    themassapothecary
    Participant

    When setting a product’s upsell products to be shown, if you select a variable product as a specific variation the brand link doesn’t show in the product card on the front end of the product page.

    On this pag,e for example (https://massapothecary.com/hemplucid-whole-plant-cbd-oil-full-spectrum/), the “Hemplucid Full-Spectrum CBD Soft Gels Capsules – 50mg” product in the upsell is the specific variation (50mg) of the variable product “Hemplucid Full-Spectrum CBD Soft Gels Capsules”. When you select a specific variation for the upsell instead of the variable product as a whole, the brand link doesn’t show. In the screenshot, the red circle is where the brand “Hemplucid CBD” link should be.

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    #666135

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #666283

    themassapothecary
    Participant

    I can do that on the staging site for you. I set up same product example with the same variable product added to upsell products as a specific variation.

    https://m7nee5biau-staging.onrocket.site/hemplucid-whole-plant-cbd-oil-full-spectrum/

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    #666520

    Luke Nielsen
    Keymaster

    Hello,

    The issue is that after enabling the “Show single variation” option, you didn’t resave the products via bulk edit, so in the live site, enable the “Show single variation” option then resave all products and then it should work – https://prnt.sc/sPU7TgLJkFQa

    Kind Regards

    #666523

    themassapothecary
    Participant

    Thank you but now the brand links dont show on half other products.

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    #666525

    themassapothecary
    Participant

    Also. I dony want all variations showing as individual products wjoch is what that setting does. I just want upsells/cross sells to shoe the brand link if an individual variation options is selected for the upsell rather than the parent variable product.

    #666529

    Luke Nielsen
    Keymaster

    If you do not need that feature, disable the “Show single variation” option in Theme Settings -> Shop -> Variable products and recheck the issue.

    Kind Regards

    #666532

    themassapothecary
    Participant

    The issue is the brand link not showing in the upsells when a soecific variation is selected for upsells. Not that the product diesnt show or that I want the shop page to show all variations as single products. I know I can disable the setting you enabled to fix that. Then we’re back at the start of my question that I still need help with.

    #666752

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the misunderstanding.

    Navigate to WoodMart -> Patcher -> apply the 666734 patch and recheck the issue.

    Thank you for your patience.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)