Slow website

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #668006

    paramountweb411
    Participant

    The website takes longer to load.

    My admin dashboard is so slow. Below is what it looks like

    Dashboard
    Dashboard
    Home
    Updates 26

    Site Kit
    Site Kit
    Dashboard

    WP Activity Log
    WP Activity Log
    Log viewer
    Premium Features
    Notifications
    Settings
    Enable/Disable Events
    Help & Contact Us
    Upgrade to Premium

    All links are showing as text

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    #668063

    Hung Pham
    Keymaster

    Hi paramountweb411,

    Thanks for reaching to us.

    Admin credential is incorrect, please check again.

    Best Regards,
    Hung PD

    #668084

    paramountweb411
    Participant

    https://www.partysupplies.com.ng/wp-admin
    Username: partybpssadmin
    Password: Party&Supplies-25

    #668093

    Hung Pham
    Keymaster

    Hi paramountweb411,

    To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #668153

    paramountweb411
    Participant

    https://www.partysupplies.com.ng:2083/
    Username: partysup
    Password: –Blessings–321

    #668265

    Hung Pham
    Keymaster

    Hi paramountweb411,

    Admin credential is incorrect, please check again.

    Regards,
    Hung PD

    #668367

    paramountweb411
    Participant

    The above is correct. See attached

    • This reply was modified 1 month, 4 weeks ago by Hung Pham.
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    #668379

    Hung Pham
    Keymaster

    Hi paramountweb411,

    Sorry typo, I mean Cpanel account credentials.

    Regards,
    Hung PD

    #668434

    paramountweb411
    Participant

    Please try again. See attached

    • This reply was modified 1 month, 4 weeks ago by Hung Pham.
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    #668449

    Hung Pham
    Keymaster

    Hi paramountweb411,

    The dashboard looks great, please double check https://prnt.sc/T_TQCVdHTqvc

    Regards,
    Hung PD

    #668603

    paramountweb411
    Participant

    I thought you did something earlier but it is happening again. See attached

    The site still takes longer than usual to load, especially the slider section .

    Please help look int this

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    #668607

    paramountweb411
    Participant

    Can you help with the message belo?

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WooCommerce.

    First, visit your website (https://www.partysupplies.com.ng/) and check for any visible issues. Next, visit the page where the error was caught (https://www.partysupplies.com.ng/wp-admin/plugins.php?plugin_status=all&paged=1&s) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.partysupplies.com.ng/wp-login.php?action=enter_recovery_mode&rm_token=qyq1zVKB38HKX049EWApLK&rm_key=xPOwHGh6fVXZZIkWw21BcB

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.7.2
    Active theme: Woodmart Child (version 1.0.0)
    Current plugin: WooCommerce (version 9.7.1)
    PHP version 8.0.30

    #668768

    Hung Pham
    Keymaster

    Hi paramountweb411,

    The dashboard still loading well on my end. I kindly recommend you to purge the cache of CDN, disable CloudFlare CDN temporarily and double check the issue.

    Above the message, please let me know where did you get it?

    Regards,
    Hung PD

Viewing 13 posts - 1 through 13 (of 13 total)