Blank page after checkout
-
Hi, after finishing the checkout process it redirects to an empty page which I cannot find anywhere? How to fix this. It should show the user a successful feedback and redirect to home or wherever.
Thanks,
Martin
Attachments:
You must be
logged in to view attached files.
Hi Crisperience,
Thanks for reaching to us.
1. Please update WoodMart theme to the latest version and check again.
https://xtemos.com/docs-topic/update-the-theme/
I kindly recommend that you take a complete backup of your site before proceeding.
2. I kindly recommend you to purge the cache of CDN, disable CloudFlare CDN temporarily and double check the issue.
Kind Regards,
Hung PD
Please refrain from such vague answers. I gave you the login information for a reason. Double check yourself 100% it’s working before suggesting such general answers.
It’s updated and the cache is cleared everywhere and it’s still not working. Get serious pls. Thank you.
Attachments:
You must be
logged in to view attached files.
Hi Crisperience,
Sorry for the inconveniences.
Please double check.
Kind Regards,
Hung PD
Please double check what? I updated the theme, all plugins, cleared the cache + cloudflare???
Hi Crisperience,
I re-created Checkout page, and it worked.
Kind Regards,
Hung PD
Oh, I see, my bad. Thanks for fixing 50% of it but still not solved. How to I edit the right sidebar? I want to remove “Categories, Recent posts and Comments”, the whole sidebar? Thank you.
Attachments:
You must be
logged in to view attached files.
Hi Crisperience,
Please edit page > scroll down to Page Settings and set Sidebar to Without – I helped you to do that as well.
Regards,
Hung PD
.
