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There are a lot of errors on my website
- This topic has 11 replies, 2 voices, and was last updated 3 weeks, 2 days ago by
Luke Nielsen.
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June 20, 2025 at 10:42 am #668609
krishankant1982ParticipantThere are many errors on my website and I am not able to access the wp admin. I need help to fix them all
please check the error log attachedJune 20, 2025 at 10:45 am #668610
krishankant1982Participantthe maximum file size allowed is 2 mb here but my error log is 634 mb what should I do.
June 20, 2025 at 11:09 am #668619
krishankant1982Participantadd to cart button is not working
Warning: Trying to access array offset on value of type bool in /home3/mobiligq/public_html/wp-includes/media.php on line 800Warning: Trying to access array offset on value of type bool in /home3/mobiligq/public_html/wp-includes/media.php on line 806
unable to access wp-admin
and database size is unusually grown to 16 gb
I need help to fix this allJune 20, 2025 at 11:24 am #668620
Luke NielsenKeymasterHello,
Could you please send me some screenshots of the errors you see?
As for the admin panel, you can login via the CPanel or via your hosting. Also, send me access to the admin panel so I can check those errors that you mentioned.
Kind Regards
June 20, 2025 at 12:01 pm #668633
krishankant1982Participantplease check the message in extra information
June 20, 2025 at 12:23 pm #668640
Luke NielsenKeymasterIt seems that access is incorrect – https://prnt.sc/CeSUn1UwqCDY , you can send access via the temporary admin link – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Kind Regards
June 20, 2025 at 12:37 pm #668646
krishankant1982ParticipantYou can change the password if required
June 20, 2025 at 5:37 pm #668731
Luke NielsenKeymasterHello,
We checked your error logs and we see in the logs there are no errors related to our theme, but the fact that you cannot access the admin panel is a very strange problem and is not related to our theme, because we tried disabling our theme and the problem still remains. In this case, could you please reinstall WordPress in this situation?
Kind Regards
June 20, 2025 at 5:45 pm #668738
krishankant1982ParticipantPlease do whatever is required but just save my data and content
June 23, 2025 at 11:00 am #669025
Luke NielsenKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme’s issue or not?
Kind Regards
June 23, 2025 at 1:31 pm #669068
krishankant1982ParticipantA friend of friend who happens to be a developer is looking into the website and issues on it. I hope she will be able to fix it or I will get in touch with your team again.
Thanks for all your help!June 23, 2025 at 2:30 pm #669088
Luke NielsenKeymasterGreat. In case you have any additional questions, let me know.
Kind Regards
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