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Problem with variation swatches display on the single product page.

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  • #670351

    k.wasacz
    Participant

    Hello, I’m having a problem displaying variation swatches on my single product page. The variations don’t load as swatches — instead, full-size images are being displayed, both on the product itself and in the recommended products carousel below.
    I’m attaching a screenshot that shows what’s happening. This issue occurs when the product is displayed for the first time, but if I refresh the page once, everything goes back to normal and the variations display correctly.
    I have no idea where the problem might be or what could be causing it. I’d appreciate any help.

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    #670410

    Hung Pham
    Keymaster

    Hi k.wasacz,

    Thanks for reaching to us and appreciate your patience.

    You should try to switch to Parent theme – if you are using Child theme, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Please let me know how it goes.

    Regards,
    Hung PD

Viewing 2 posts - 1 through 2 (of 2 total)