Error: Unable to get site from given site id
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I have this message keep flashing up and since it has appeared it has greatly effected site speed.
I noticed the theme required an update, so I tried to do this but it wouldn’t allow me to connect. It gave an error when trying to connect to: Downloading update from https://xtemos.com/wp-json/xts/v1/download?token=1&theme=woodmart
I had to manually download and upload the updated theme, including core plugin updates.
The speed issue still persists as does the site ID error. Can you help please?
Send me a screenshot of the ID error. Also, send access to the admin panel so I can check the speed issues.
Thank you for your time.
Kind Regards
Hi, it’s hard to get a screenshot as it flashes at the very top of the page on the front end intermittently.
I have supplied admin login details
Please add my IP 176.98.71.45 to the whitelist – https://take.ms/GsiKf
Thank you in advance.
Kind Regards
Hi Luke,
I have done that now, are you able to login??
Hello,
Please disable all plugins except these ones:
Elementor
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
.
