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filter not applied

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  • #671279

    giannisth
    Participant

    hi, i have
    a. edited the html filter
    b. applied an attribute to the product
    but the filter regarding “λίτρα” ,meaning liters ,does not apply.
    the only filters are category and price.
    any idea please?

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    #671391

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    If the issue remains, share the WordPress login details so I can further check on your site and give you a possible solution.

    Best Regards,

    #671469

    giannisth
    Participant

    hi, i did as you advised me and it seems that the process is completed.Can you please check yourself too?
    i have setup all the filters and the screenshot is only one of the many, as an example but in the according categories, the litre filter does not show up.
    P.S during the regeneration, the filter seem to appear (even if the final slection leeds to empty product…but the filter appears). After completion, the filters do not show.
    This issue is fully important, please help!
    https://test.texkat.gr/product-category/%ce%b7%ce%bb%ce%b9%ce%b1%ce%ba%ce%bf%ce%af-glass/
    thank you I have opened an accountn for you

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    #671507

    Hello,

    Your issue has been resolved. Check back your site and check the issue. Navigate to Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering

    Best Regards,

    #671518

    giannisth
    Participant

    yes,thanks again! you rock

    #671520

    Hello,

    You’re very welcome! If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

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