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Can’t Add anything to Waitlist “Could not add product to waitlist”

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #672702

    itsarjunc
    Participant

    When I’m trying to add anything to the waitlist, it just gives me this error. How do I fix it?

    #672720

    Artem Temos
    Keymaster

    Hello,

    Could you please send us your website link and error screenshot so we can better understand what is wrong and check this for you?

    Kind Regards

    #672724

    itsarjunc
    Participant

    Website link and screenshot attached.

    #672727

    Artem Temos
    Keymaster

    Please send us your admin access as well.

    #672730

    itsarjunc
    Participant

    Sure.

    #672792

    Artem Temos
    Keymaster

    We can’t enter the dashboard because 2FA https://monosnap.com/file/txgIFxcrvMlDGQABwSL7J6xbPmQPMh

    #672992

    itsarjunc
    Participant

    Please try again, thanks.

    #673454

    Artem Temos
    Keymaster

    Please send us your FTP access as well. Thank you

    #673549

    itsarjunc
    Participant

    I’m really sorry, but I’m unable to provide FTP access at the moment. I’ve enabled the theme file editor in WordPress; you can use that. Alternatively, you can share the instructions, and I’ll do it from my end.

    #673742

    Artem Temos
    Keymaster

    Upon attempting to edit the functions.php file in the child theme, the editor displayed a message stating that it could not check the code for errors (https://monosnap.com/file/mRbrjBAusC1TLeSBfZwFtzsQxobLai), and after refreshing the page, the file’s content became empty.

    #673759

    itsarjunc
    Participant

    There is a loopback issue on my site, that could be causing this issue. Would you be able to give the code so that i can update it from my end?

    #673762

    Artem Temos
    Keymaster

    We need to run a few checks to understand why the error appears so there is no simple code to send you to fix this while we can’t troubleshoot this.

    #673764

    itsarjunc
    Participant

    Okay, ill fix the loopback issue and get back to you. Thanks.

    #673871

    itsarjunc
    Participant

    Please try again now and let me know, thanks.

    #673875

    Artem Temos
    Keymaster
    #673876

    itsarjunc
    Participant

    Sorry for the inconvenience, please try again.

    #674002

    Artem Temos
    Keymaster

    For some reason, the database waitlist table was deleted. We have recreated it, so it should work correctly now. Please test from your end.

    #674347

    itsarjunc
    Participant

    Hey Artem, it works perfectly now. Thanks a lot, bud. Cheers!

    #674438

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 19 posts - 1 through 19 (of 19 total)

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