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wishlist not working

Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 10, 2025 at 10:16 am #672800

    ayousef56
    Participant

    Hello there ,
    when ever i try to add item to wishlist or create wishlist it gives this error in img
    Thanks

    • This topic was modified 5 days, 6 hours ago by ayousef56.
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    July 10, 2025 at 12:01 pm #672846

    ayousef56
    Participant

    attached error from query monitor

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    July 10, 2025 at 12:56 pm #672867

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    July 10, 2025 at 2:12 pm #672882

    ayousef56
    Participant

    login info submitted

    July 10, 2025 at 3:09 pm #672904

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution. Also switch the child theme to the parent theme and check the issue.

    Best Regards,

    July 13, 2025 at 11:49 am #673634

    ayousef56
    Participant

    hello there
    i have deactivated everything but still issue occurs same error
    and like images the tables not found
    so please advise

    P.s its live website i cant keep it off for long periods

    • This reply was modified 2 days, 5 hours ago by ayousef56.
    July 14, 2025 at 8:32 am #673693

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say I am unable to log in to your site due to 2FA authentication.

    For testing this issue, try to create a Staging platform where you can test issues, enable/disable features/plugins, thus such changes will affect the main site. Also, share the wp logins details of the staging site so I will further check on your site and give you a possible solution.

    The article below will help you to create it:
    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best Regards,

    July 14, 2025 at 5:45 pm #673890

    ayousef56
    Participant

    i have disabled the 2fa please try again as i cant do a staging atm

    July 14, 2025 at 6:42 pm #673896

    ayousef56
    Participant

    here is also staging site link below

    July 15, 2025 at 11:59 am #674124

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please share your cPanel login details so I can check and provide a possible solution?

    Best Regards,

    July 15, 2025 at 1:41 pm #674229

    ayousef56
    Participant

    unfortunately i cant as IT limits it to egypt only access
    so tell me how i can help?

    July 15, 2025 at 3:35 pm #674281

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue on your site is coming from the “Only for logged in” option is enabled on your site. After disabling this option, the wishlist is working fine, so, we need to increase some server-side values on your staging site (like memory limit and execution time). That’s why we requested cPanel access.

    Since you’re unable to share it due to location restrictions, no problem — you can simply ask your hosting provider to increase the values:

    Here are the recommended server values of our theme.
    https://xtemos.com/docs-topic/requirements-wordpress-set-up/

    Once these values are increased, we’ll be able to test and troubleshoot the issue properly on your staging site.

    Best Regards,

    July 15, 2025 at 4:18 pm #674322

    ayousef56
    Participant

    values r correctly set so please check with me
    i attached before img where the tables for wishlist doesnt get created i think its the issue
    after disabling it for logged in users only it still doesn’t show the wishlist

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Viewing 13 posts - 1 through 13 (of 13 total)