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Blank Page Problem

Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 12, 2025 at 12:40 pm #673578

    kilicmotortr
    Participant

    The website opens blank, like a white screen, as shown in the image. When I open it from Home > All Products > Single Product Page, it sometimes opens blank like this. I don’t know if it’s related to cache. I request your support.

    July 12, 2025 at 3:02 pm #673588

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site, and it is working fine without showing a blank screen. The issue you experienced might be related to a temporary browser or cache problem.

    See Screenshot for clarification:
    https://postimg.cc/9Rz4Cg8d

    I recommend clearing your browser cache or trying to access the site using a different browser or in incognito mode to see if the issue persists.

    Best Regards

    July 12, 2025 at 9:30 pm #673609

    kilicmotortr
    Participant

    The error in the image occurs occasionally. I also see it when opening the file on mobile or in an incognito tab. I\’ve attached the last line of my error.log file. I\’ve also attached it as a log file. As you can see, there are errors. I searched StackOverflow and couldn\’t figure out why I was getting these errors. I\’m asking for your help.

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    July 14, 2025 at 8:47 am #673697

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution. If the issue remains, Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    July 14, 2025 at 8:16 pm #673906

    kilicmotortr
    Participant

    Thank you. I’ll try to do what you said. I’ll try to let you know the results as soon as possible.

    July 15, 2025 at 9:46 am #673981

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re very welcome!

    Take your time and feel free to reach out whenever you’re ready — I’ll be here to assist further if needed.

    Best Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)