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Regarding the email logo display issue:
- This topic has 7 replies, 2 voices, and was last updated 1 month, 4 weeks ago by
Hung Pham.
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July 12, 2025 at 4:28 pm #673594
bzzxzzParticipant1,Regarding the email logo display issue:
I can create a new inverted (dark mode) version of the logo.
However, the editable settings interface does not support uploading or configuring an alternate logo for dark mode.2,Regarding the display issue and window adjustment problem on the Gutenberg editing page:
July 14, 2025 at 10:57 am #673746
Hung PhamKeymasterHi bzzxzz,
Thanks for reaching to us and appreciate your patience.
1. Please refer to this article for more details https://woocommerce.com/document/configuring-woocommerce-settings/emails/
2. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Best Regards,
Hung PDJuly 14, 2025 at 5:41 pm #673888
bzzxzzParticipantRegarding Question 1, I did not find an answer to the relevant issue in the official documentation.
July 15, 2025 at 11:56 am #674112
Hung PhamKeymasterHi bzzxzz,
Email template is default WooCommerce functionalities and WoodMart does not control it.
For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You can try this article https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
Regards,
Hung PDJuly 16, 2025 at 10:35 am #674458
bzzxzzParticipant“Okay. So what is the solution for point 2, regarding the display issue and window adjustment problem on the Gutenberg editing page?”
July 16, 2025 at 3:12 pm #674562
Hung PhamKeymasterHi bzzxzz,
Everything looked well on my end https://ibb.co/MYFFHm4 https://ibb.co/Zp3rxGQ5
I kindly recommend you to purge the cache of CDN, disable CloudFlare CDN temporarily and double check the issue.
Kind Regards,
Hung PDJuly 17, 2025 at 11:12 am #674684
bzzxzzParticipantI’m not sure if you fully read my question, so I sent it again.
If the reply involves any operations, I would like it to include specific step-by-step instructions. Thank you.2,Regarding the display issue and window adjustment problem on the Gutenberg editing page:
July 18, 2025 at 10:23 am #674850
Hung PhamKeymasterHi bzzxzz,
Sorry for the inconveniences.
Please take a look at my screenshots, these boxes show completely. Please let me know if you need further helps.
Kind Regards,
Hung PD -
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