Home Forums WoodMart support forum Layered nav filters dont update

Layered nav filters dont update

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #675465

    satirojmc
    Participant

    When i use other filters brand layer nav filter dont update the count. i already tried to regenerate woocommerce lookup category table and is still showing the same behavior. can you help?

    #675506

    Hello,

    Could you please send us some screenshots of the problems? This will help me analyze the problem and provide you with the best possible solution. Also, share login details so I will further check on your site and give you a possible solution.

    Best Regards,

    #675516

    satirojmc
    Participant

    below you see that i have set the price filter to that specific range and meanwhile only appear 2 products that met the criteria, brand filter hasn’t adjusting the brand count. if you click the brand it will be empty.

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    #675518

    satirojmc
    Participant

    login details

    #675640

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue.

    If the issue remains, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    If the issue still persists, Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

Viewing 5 posts - 1 through 5 (of 5 total)