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Category banner stopped showing out of nowhere ?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 23, 2025 at 1:49 pm #675769

    TapisCaravane
    Participant

    Hi,
    I’ve been using the plugin on a website for more than a year, and about a month ago, after updating the theme, one of the pages became corrupted. After fixing it, for some reason I can’t figure out, our product archive pages no longer display their category banners.

    The image set in the “Category Page Title Background” is correctly configured for each category (I also tried removing and re-adding them), and the “Page Title Design” option in the theme is not disabled.

    Here’s an example of one of the affected pages (there are several):
    https://tapiscaravane.fr/product-category/tapis-caravane-camping-car/

    July 24, 2025 at 11:31 am #675963

    Hung Pham
    Keymaster

    Hi TapisCaravane,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,
    Hung PD

    July 24, 2025 at 12:16 pm #675975

    TapisCaravane
    Participant

    Hi,
    You will find the logins below.

    If you find something, I’d love to know where it came from, hopefully, it’s not something I overlooked or misunderstood.

    Evann,
    from tapiscaravane.fr

    July 24, 2025 at 12:33 pm #675984

    TapisCaravane
    Participant

    I forgot to say it, but you can obviously edit activate or deactivate any plugin or do any edits that you might need for your testing. i have a backup if needed

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Viewing 4 posts - 1 through 4 (of 4 total)