Size guide not saving table modification
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When attempting to save changes to the size guide table, the modifications are not being saved. I’ve tried several solutions suggested in other threads, including creating a new admin account, but the issue still persists.
Hello,
Did you try to clear the site cache? Also, I see that you can clear the cache for the guide as well – https://prnt.sc/NRNzO9s7lIDt
If it doesn’t help you, send me the link to the product with that size guide so I can investigate it.
Kind Regards
The problem is not with the display of the table, but with the fact that changes to the table are not saved.
Simply create a new table, edit it, save it, and re-enter the editor. You will see that the changes are not saved and only the original table is displayed.
Any updates on this issue? I provided the login details for the site’s admin panel in my first message.
Clearing the cache and creating new administrators does not help solve the problem.
Hello,
Sorry for the delay.
May I disable the 3rd party plugins and enable the parent theme for testing?
I await your response.
Kind Regards
Definitely not, because it’s a live site. There’s a query monitor enabled there, so you can track the behaviour there.
Hello,
Please clone your website and move to the staging platform so I can check the issue there.
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Looking forward to collaborating with you!
Kind Regards
Solved the problem by updating the theme
Hello,
Thank you for updating us on the resolution of the issue. We’re pleased to hear that updating the theme resolved the problem with the size guide not saving modifications. Should you encounter any further issues or require assistance with any other features, please do not hesitate to reach out.
Kind Regards
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