Home Forums WoodMart support forum Mobile search results dont scroll well

Mobile search results dont scroll well

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  • #677440

    Roderik
    Participant

    Subject: Mobile search results cannot scroll back up – Safari

    Issue description:
    When I perform a search on my mobile device (e.g., “alg”), a list of results is displayed correctly. However, after scrolling down within the list, I am unable to scroll back up. The screen appears to get stuck at the bottom of the search results. The only thing that works if you put your finger low on the screen. It looks like the area of the scroll selection is to low/small.

    Browser and environment details:

    Device: iPhone

    Browser: Safari

    Theme: Latest version of WoodMart

    WooCommerce and plugins: All up to date

    Steps to reproduce:

    1. Open the website on a mobile device using Safari.

    2. Tap the search icon and enter a query such as “alg”.

    3. Scroll down through the list of live search results.

    4. Try to scroll back up — it does not work.

    Expected behavior:
    I expect to be able to scroll both down and back up smoothly within the search results list.

    Current behavior:
    Scrolling back up is not possible. The list remains stuck at the bottom.

    #677460

    Luke Nielsen
    Keymaster

    Hello,

    Please send access to the admin panel so I can investigate that issue. Also, confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Kind Regards

    #677483

    Roderik
    Participant

    I’ll give you access to the staging environment, feel free to make any changes you need.

    Once you’re finished, I’d appreciate it if you could restore it to its original state.

    Thanks for checking!

    Best regards,

    Roderik

Viewing 3 posts - 1 through 3 (of 3 total)