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Website not loading properly

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #678348

    wilanglyka
    Participant

    Hi! I tried to test my website on my phone and on my laptop and made it “LIVE” but it’s not loading properly and sliders didn’t slide or when I click on buttons or arrows it won’t move or do anything. Please help. I optimised and compresed the the images and activated the lazy load

    #678453

    Hung Pham
    Keymaster

    Hi wilanglyka,

    Thanks for reaching to us and sorry for all inconveniences you are experiencing.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #678464

    wilanglyka
    Participant

    I can’t really sceenshot them all but all of it isnt really function well, Although I tried it when I sent the like to another device and it’s working properly but that is when the website wasn’t live. So O tried making the website LIVE but it’s not doing anything

    #678612

    Hung Pham
    Keymaster

    Hi wilanglyka,

    Please record a short video or share some screenshots that demonstrate the problem so we can understand and reproduce it on your website.

    Thanks for your patience.

    Best Regards,
    Hung PD

    #678624

    wilanglyka
    Participant

    Hi! it actually started working well now. Thanks

    #678641

    Hung Pham
    Keymaster

    Hi wilanglyka,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 6 posts - 1 through 6 (of 6 total)

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