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Search says no products found

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  • #679818

    Website – https://gommeper.it

    I am using woodmart theme for my client’s store. We are facing some problems in the theme. In the search, when we try to search for a product, the quick search shows and displays the products, but when it searches (the magnifying glass button), it says no products were found matching your selection.

    We’ve already tried almost every option but couldn’t fix it, so we desperately need your help to get this sorted. I request immediate support here.

    #679862

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #680010

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    I have tried this, and it is working fine. The problem is with the theme. I request you to please assists with me this soon as possible

    #680063

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

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Viewing 4 posts - 1 through 4 (of 4 total)