Youtube video embed in addition tab
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Dear Support Team,
I am having an issue with embedding YouTube videos into an additional product tab.
I can successfully embed a video in the main product Description TAB using its URL. However, when I try to follow the same process for a additional tab (es TAB [1]), the video does not show up on the front end. It appears to be saved and visible in the back end, but the tab itself remains empty.
Could you please provide some guidance on how to properly embed videos in an additional product tab? I would appreciate any troubleshooting steps or a possible solution. I don’t want use an thml block.
Thank you
Hi digitale,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PD
Sure:
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This reply was modified 3 weeks, 3 days ago by
Hung Pham.
Hi digitale,
Thanks for details.
There are 3 default tabs of WooCommerce:
+ The Additional Information Tab: Shows when the Attributes are added under a Product. If the
Attributes are not added then the Additional Information tab doesn’t show.
+ Description Tab: This is the main description on the product page.
+ Reviews: Used to show customers’ reviews.
So, the description supports HTML tags. To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards,
Hung PD
Good morning,
you clearly don’t understand what I’m referring to. I’m referring to the additional tabs provided by your theme for products… Yet I was clear in describing the issue. You just had to read carefully.
Anyway… I have the same problem of his user:
https://xtemos.com/forums/topic/youtube-video-embed-in-addition-tab/
Let me know please,
regards.
Hi digitale,
Thanks for your patience.
Sorry to say but unfortunately right now the Custom Tabs doesn’t accept the YouTube Video directly.
You will need to create a HTML Block first under the Dashboard > HTML Blocks > there add the Video and then use that HTML Block under the Custom Tabs.
Regards,
Hung PD
