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checkout Privacy Notice

Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 19, 2025 at 5:08 pm #681109

    dtp-liesenfeld.de
    Participant

    Hello XTemos Support,
    Unfortunately, we’re having another display issue. We can’t display the privacy policy on the Woodmart checkout page. When we switch to the standard WooCommerce checkout page, the Privacy Policy option appears.
    Could you please help us with this? We would like to use the Woodmart checkout page.
    Best regards,
    Hermann

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    August 20, 2025 at 10:41 am #681182

    Hung Pham
    Keymaster

    Hi dtp-liesenfeld.de,

    Thanks for reaching to us and appreciate your patience.

    When I accessed to Checkout page, issues happened. Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    August 20, 2025 at 10:43 am #681186

    dtp-liesenfeld.de
    Participant

    70 / 5.000
    Hello Hung Pham,
    no problem. Thank you again for your help.
    Best Regards

    August 21, 2025 at 10:38 am #681332

    dtp-liesenfeld.de
    Participant

    Hello Hung Pham,
    I just wanted to check in again on the current status. Are you still working on solving the problem?
    Unfortunately, I only hear from you once a day at most.
    Could we possibly agree on a time frame and strive for more active communication?
    Best regards,
    Hermann

    August 21, 2025 at 11:41 am #681345

    dtp-liesenfeld.de
    Participant

    Hello Aizaz,
    That’s exactly how I see it. I would like to use the Woodmart templates within the Woodmart templates.
    Unfortunately, the Woodmart integration with WooCommerce is very poor! The privacy notice doesn’t work correctly in the Woodmart templates.
    Unfortunately, I don’t know how we can solve the problem. We’re in contact with Hung Pham about the privacy issue. But unfortunately, I haven’t heard from him. It seems he’s not making any progress. So, I’m a bit disappointed with the Woodmart template. We’ve already raised many other issues with you. For most of them, I had to resort to compromises. That’s a bit depressing. But it’s not your fault.
    I think I’ll have to compromise on the widget issue mentioned above and forgo Woodmart.
    Many thanks and best regards,
    Hermann

    August 22, 2025 at 9:04 am #681480

    Hung Pham
    Keymaster

    Hi dtp-liesenfeld.de,

    Thanks for your patience and sorry for the delay because I was absence.

    To assist you in the best possible manner, I need FTP account to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient. I tried to install file manager plugin but it is not allowed to do.

    Regards,
    Hung PD

    August 22, 2025 at 10:11 am #681513

    dtp-liesenfeld.de
    Participant

    Hello Hung Pham,
    Thank you for your feedback. I’ve decided to move away from the Woodmart solution. The integration of Woodmart with WooCommerce is too poor.
    You can close this ticket.
    However, I’m convinced I’ll encounter more problems with Woodmart. I’ll of course get back to you or your colleagues.
    Many thanks and best regards,
    Hermann

    August 22, 2025 at 2:09 pm #681605

    Hung Pham
    Keymaster

    Hi dtp-liesenfeld.de,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

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