Single product page on mobile layout is bad / broken – URGENT
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Dear woodmart theme.
Since the last patch or so the single product page layout on MOBILE is bad and broken.
I have tried to diabled a few plugins including cache plugins, however this issue remains.
Kindly helpp, this is urgent and the site is live.
YOU may disable plugins – I already have a backup of the site.
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?
Thank you in advance
Hi,
The details are provided.
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
Ok,
Give me one moment i am creating a staging right now.
hello staging site is create.
Details attached for your view.
Most plugins are disabled, the issue remains. It is a theme issue.
Just checking to see if you made some progress?
Kind Regards
Hello,
As we can see, this issue is caused by the CSS in one of the installed plugins on your website. Check the following https://monosnap.com/file/iX8hJSugR6GQoorf0lPXCCnstV8Byx
Kind Regards
Thank you, i resolved it now.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
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