Dear xtemos Team, I would like to report a design issue occurring on our website
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Dear xtemos Team,
I would like to report a design issue occurring on our website, which uses the Woodmart theme.
We have identified that the search and ‘add to cart’ buttons are misconfigured, displaying colors that do not match the theme’s default settings. This misconfiguration is affecting the usability and aesthetics of the site, as you can see in the attached images.
We have already tried to solve the problem by reviewing the theme’s color settings, but we have not been successful. The colors applied are not being correctly reflected on the mentioned buttons.
We would like to request your assistance to investigate and correct this error as soon as possible.
Thank you for your attention and I look forward to hearing from you.
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Hello,
Please navigate to Theme Settings > Styles and Colors > Forms, and change the form text color and background color to make it more visible.
https://postimg.cc/bZrMvLVR
If you have any questions, feel free to contact us.
Best Regards
Olá. Já alterei estas configurações e mesmo assim segue da mesma forma.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
Olá. Segue os dados de acesso.
Além disso, se puder verificar também, as páginas estão sendo exibidas de forma lenta, parecem que não concluem o carregamento de forma correta e fica “desconfigurado”.
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Hello,
You are using custom code to add a cart quantity button in Appearance > Customize > Additional CSS. Please try to change the color and background and check how it works.
input.plus.btn {
background-color: rgb(0, 148, 218) !important;
}
input.minus.btn {
background-color: rgb(0, 148, 218) !important;
}
For the search icon color in mobile, navigate to WoodMart > Header Builder > Edit Current Header > Switch to mobile header > Configure search element, and in the style tab, change the form color: https://postimg.cc/Mcb0nzZq
Best Regards,
The previous issue was resolved by applying custom CSS, as the theme settings alone were not sufficient to address the problem.
However, we’ve identified that during page transitions, the content still briefly appears unstyled.
Additionally, layout inconsistencies have been observed on the product page in certain browsers, based on our internal testing.
We await further guidance on how to proceed with a definitive solution for these issues.
Hello,
This could be caused by caching. Try to clear the cache from WP Rocket/ clear browser cache/server cache, and check how it works.
Best Regards,
Hello,
We have already cleared the cache; it fixes the issue temporarily, but the problem comes back shortly after.
Hello,
Thanks for confirming. Since clearing the cache only fixes it temporarily, please try disabling the cache plugin for a short time and also clear the server cache.
Alternatively, you can enable the Preloader in Theme Settings > Performance > Preloader. This way, the preloader will show until the entire page is fully loaded, improving the user experience.
Best Regards,
.
