Issue with Ajax

This topic has 7 replies, 2 voices, and was last updated 15 hours, 25 minutes ago by Hung Pham.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
August 25, 2025 at 12:24 am #681810

grcp
Participant

Hi Support,

When I enable Ajax for the shop, it seems that if I access a category with products that have more than one photo, the hover effect to view additional images does not work. I have to refresh the page in order for this feature to function.

I know that this issue has been fixed in the latest version, but if I update the theme to the latest version, I encounter other issues. Do you have any workaround for this?

August 25, 2025 at 1:16 pm #681898

Hung Pham
Keymaster

Hi grcp,

Thanks for reaching to us.

Can you please check if you disabled IPs / Countries? I cannot access to your site https://ibb.co/cc8zg9PZ

I am come from Viet Nam.

Regards,
Hung PD

August 25, 2025 at 1:32 pm #681906

grcp
Participant

Hi Hung, from which country are you trying to access?

August 25, 2025 at 1:41 pm #681907

grcp
Participant

Hi Hung, could you please try accessing the website again?

August 26, 2025 at 9:00 am #682023

Hung Pham
Keymaster

Hi grcp,

I can access to your site and the galleries functionality worked fine at first time https://go.screenpal.com/watch/cTjOhRn2m8Q

Please let me know if you resolved the issue.

Regards,
Hung PD

August 26, 2025 at 2:55 pm #682178

grcp
Participant

Hi Hung,

No, it’s not working.
Please access the website in private mode without refreshing the page.

August 26, 2025 at 6:40 pm #682258

grcp
Participant

From admin page appears ok but from the guest mode has the issue….

August 27, 2025 at 7:11 am #682294

Hung Pham
Keymaster

Hi grcp,

Could you please record a short video of the problem so we can better understand what is wrong?

Thanks for your patience.

Regards,
Hung PD
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)