Home Forums WoodMart support forum Issue with Products after update to the latest woodmart version

Issue with Products after update to the latest woodmart version

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #681812

    grcp
    Participant

    Hi Support,

    After updating the theme to the latest version, some products appear on a blank (white) page. From the developer tools, I can see that the code is loaded, but the content does not display.

    Do you have any suggestions?

    #681889

    Hello,

    Could you please share your cPanel login details so I can check and provide a possible solution?

    Best Regards,

    #681905

    grcp
    Participant

    Sorry, my friend, but the customer doesn’t want to provide cPanel credentials. Is there any other solution?

    #682016

    Hello,

    A critical error is occurring on your single product page. To identify the exact issue, you can enable debug mode through your WP File Manager.

    Please follow the step-by-step instructions in this guide to troubleshoot and resolve the error:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)