Home › Forums › WoodMart support forum › FIlter go missin on product filter?

FIlter go missin on product filter?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 26, 2025 at 10:06 am #682051

    matt
    Participant

    When I click on the product filter say categories, and then a sub-category and go to click sub-sub-category, the other filters on the product filter go missing.

    I’d like it for when you visit the shop page for the first time adn then click aroudn on different attributes like color, sizes, brands, categories etc. etc. to always show the headings atleast, I don;t want them to hide.

    Say for example always show on the product filter the categories, color, brands, sizes, condition etc. etc. regardless of what is selected.

    I hope this makes sense.
    See images for before and after.

    Attachments:
    You must be logged in to view attached files.
    August 26, 2025 at 2:23 pm #682156

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    When you click on a sub-category, the filter will display only the products within that category and will automatically adjust to show only the filters that are relevant to it.

    For the attributes (such as color, size, brand, etc.), by default the theme hides filters that don’t apply to the current selection. If you’d like all attribute filters to remain visible even after applying one, you can adjust this in the widget settings.

    Please go to Appearance > Widgets, expand the WoodMart WooCommerce layered nav widget, and set the Query Type to “OR”. This will ensure that the attribute filter headings (like Color, Size, Brand, Condition, etc.) remain visible regardless of what has been selected.

    Here’s a reference screenshot: https://ibb.co/44KWYwm

    Best Regards,

    August 27, 2025 at 4:25 pm #682517

    matt
    Participant

    Hi,

    I tried this, it did not work.

    Filters go missing here and there.

    Could you please check this out for me?

    August 28, 2025 at 8:47 am #682607

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache and check the issue.

    See Screenshot for clarification: https://postimg.cc/1n8cZ1XW

    Best Regards,

    August 28, 2025 at 9:50 am #682643

    matt
    Participant

    Thankyou 🙂

    August 28, 2025 at 1:21 pm #682766

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘FIlter go missin on product filter?’ is closed to new replies.